My Work

SafetyFirst

UI Design, Interaction Design

The Good Lemon

Interaction Design

ParkPass

UI Design, Interaction Design, Research

About Me

I graduated in May 2017 with an MFA in Interactive Media from the University of Miami and now I live in Seattle, WA. I am passionate about developing experiences that are intuitive and make technology more accessible to everyone.

My Resume

My Process

My Profile

Contact

Feel free to send me a message below or email me at: l.whitaker@umiami.edu

Expertise

UI

I carefully craft cohesive styles with proper affordances.

IxD

I love to build prototypes to test ideas and use as a tool to communicate ideas to clients and other team members.

IA

Running card sorts to organize content on websites is one of my favorite things to do.

Research

Whether it's usability testing, focus groups, or another method, I love having the opportunity to talk to users and learn from them.

Skills

Tools

  • Wordpress, Github
  • Adobe CC (Id, Ps, Ai, Xd)
  • Axure Rp, Sketch/Invision
  • HTML, CSS/SASS, JavaScript
  • PHP/MySQL, Arduino

Research Methods

  • Surveys, Interviews, Focus Groups
  • Competitive Analyses
  • Card Sorts, Ethnography Studies
  • Heuristic Reviews
  • Formative Usability Testing
  • Summative Usability Testing

Design Documentation

  • Wireframes
  • Prototypes
  • User Stories, Story Boards
  • User Flows, Site Maps
  • Style Guides
  • Personas

Experience and Education

March 2018 - PresentBellevue, WA

BCG PlatinionExpert Advisor

  • Worked with agile development teams to design e-commerce websites for a large telecom company; taking the design from concept to full implementation
  • Created high-fidelity wireframes and prototypes for B2B e-commerce websites to test and present to client for feedback
  • Produced test plans and conducted research with small business owners across various industries to better understand users’ considerations and needs when purchasing telecom products

January 2017 - July 2017Miami, FL

Women of TomorrowUX/Web Designer

  • Overhauled existing site and developed a cohesive style guide for non-profit organization to better represent their brand across their three offices
  • Translated primary research such as interviews and card sorts with different user groups into requirements for the new website
  • Developed and tested several iterations of prototypes to refine and validate design decisions to ensure the new website met users’ expectations

May 2016 - August 2016Miami, FL

SapientRazorfishExperience Design Intern

  • Worked with project teams to develop various digital solutions for clients across different industries including travel and gaming
  • Worked simultaneously on multiple projects in a fast-paced work environment
  • Created design docs such as task flows, site maps, and wireframes to keep projects organized and researched design problems to present point-of-view presentations to clients
  • Developed prototypes with Axure to demonstrate proofs of concept and worked closely with design and development teams to complete implementation

September 2015 - December 2016Coral Gables, FL

Center for Computational ScienceWeb Designer

  • Designed wireframes and mockups for microsites and developed final designs with HTML/CSS/JavaScript.

August 2015 - May 2017Coral Gables, FL

School of CommunicationUX Research Assistant

  • Led a team of research assistants in developing an exposure reporting system for firefighters to track their environmental exposures and provide data for cancer researchers to identify trends
  • Carried out generative research such as competitive analysis, focus groups, and card sorts to develop requirements for project
  • Designed and built a fully-functional dashboard prototype for the system in Axure to run extensive usability testing for academic research purposes
  • Conducted usability testing and translated findings into actionable changes that could be made to improve the application

August 2015 - May 2017Coral Gables, FL

MFA - Interactive MediaUniversity of Miami

  • GPA: 4.0

August 2014 - May 2015Miami, FL

Ibis YearbookWeb Editor

  • Utilized Wordpress to keep site updated and reorganized structure and content of pages to improve management of site.

August 2011 - May 2015Coral Gables, FL

BSC - Visual JournalismUniversity of Miami

  • Graduated Magna Cum Laude - GPA: 3.78