wireframe

Resume

Louise R. Whitaker

Creative Thinker Problem Solver UX Designer

I am passionate about developing experiences that are intuitive and make technology more accessible to everyone. As an advocate for users, I go into every project with an open mind willing to test any assumption. I love to dive in and create prototypes using a variety of different tools to communicate solutions to complex design problems. By working iteratively and being flexible, I ensure the design meets the needs of end-users.

Skills

UX Design Iconr

UX Design

UX Design, Wireframing, Prototyping, AdobeCC, Photoshop, Illustrator, inDesign, Axure RP, Sketch, InVision

UX Research Icon

UX Research

Card Sorting, Surveys, Competitive Analyses, Heuristic Reviews, Inspection Methods, Usability Testing, Focus Groups, Ethnography

Code Icon

Code

HTML, JavaScript, SASS/CSS, PHP/MySQL, Wordpress, Arduino

Other Skills Icon

Other

Customer Service, Public Speaking, News Layout Design, Infographics, Data Visualization, Jira, Project Management, Physical Computing, Maya

Education

August 2015 - Present Coral Gables, FL

Master of Fine Arts - Interactive Media

University of Miami

  • Expected Graduation: May 2017
  • Current GPA: 4.0
  • Course Work: Creative Code, Building Interfaces, Data Visualization, Designing Interactivity, 3d Design, UI Design, UX Research, PHP

August 2011 - May 2015 Coral Gables, FL

BSC - Visual Journalism and Political Science

University of Miami

  • Cumulative GPA: 3.78 Magna Cum Laude
  • Participated in: Honor Council, Kids and Culture, Alpha Phi Omega
  • Course Work: Public Speaking, Programming for Interactivity, Statistics for Political Science, Infographics, Web Design, Computer Programming I, Interaction Design

Work Experience

June 2016 - August 2016 Coconut Grove, FL

Experience Design Intern

SapientNitro

  • Worked with project teams to develop creative solutions for clients.
  • Participated in client meetings to get feedback for further iterations.
  • Created design docs such as task flows, site maps, and wireframes to keep projects organized.
  • Developed prototypes with Axure to demonstrate proof of concept and hand off to development teams for implementation.
  • Designed and developed the website for the Summer 2016 intern project using Axure and HTML/CSS/JavaScript. See Project Here.
  • Clients: Carnival Cruise Lines, Universal Studios, Seminole Gaming.

August 2015 - Present Coral Gables, FL

UX Research Assistant

School of Communication

  • Worked on application for exposure records designed to look at trends to prevent cancer among firefighters.
  • Carried out front-end research such as competitive analysis, focus groups, and card sorts to develop requirements for project.
  • Conducted heuristic evaluations on all iterations and usability testing on production code to ensure application met firefighters’ needs and investigate potential issues with the system.
  • Completed expert reviews, offered recommendations for redesigns based on findings, and helped restructure the information architecture for a clinical trial search site.
  • Conducted heuristic reviews of a program website and offered solutions for redesign to improve the user experience and content of the website.

August 2015 - December 2016 Coral Gables, FL

Web Designer

Department of Computational Science

  • Developed stronger information architecture and visual hierarchy for existing pages.
  • Provided wireframes for review and refined design based on stakeholder feedback.
  • Designed mock ups of visual design for sites.
  • Coded new designs in HTML/CSS/JavaScript. See Projects Here.

August 2014 - May 2015 Coral Gables, FL

Web Editor

Ibis Yearbook

  • Utilized Wordpress to keep site updated and edited photos for web.
  • Reorganized structure of pages to improve management of site.

Jan 2014 - May 2015 Coral Gables, FL

Web Developer

Net-Zero Water Project

  • Managed Net-Zero Water Project HTML files to keep site up-to-date.
  • Developed website for Net Zero Water Station in HTML/CSS.
  • Worked with engineers to make site clear to non-engineers.

August 2012 - May 2015 Coral Gables, FL

Student Assistant

Department of Housing

  • Provided customer service to freshmen residents and their parents.
  • Sorted resident mail and organized file systems for 900 students.

August 2014 - December 2015 Miami, FL

Victim/Witness Counselor Intern

Miami-Dade State Attorney’s Office

  • Called approximately 100 victims and witnesses for trial availability each week.
  • Answered incoming calls,responded to emails in a timely manner, and passed on calls and emails to relevant parties.
  • Worked alongside other victim/witness counselors and assisted attorneys when needed.